What can’t be seen, can’t be hacked.

Port forwarding exposes the network

Opening firewall ports for remote access to network resources or to allow a vendor into your own network has the disadvantage of catching the attention of hackers that are scanning for open ports continuously.

For this reason, OutagesIO offers an encrypted, secure method of gaining or providing access to remote networks and anything in the server rack without having to open ports on the firewall. Plus, it’s all controlled through a simple-to-understand dashboard.

RAS, inexpensive and easy to use

Our Remote Access Service (RAS) is available on select hardware agents. It’s fully controlled from each agent dashboard. It can be enabled by creating at least one profile and then clicking on its profile name, once RAS is connected.

Create multiple profiles to quickly connect to different devices on the remote LAN from the dashboard.

remote access profiles

Nothing to see here

When remote access to LAN-based devices is required, opening ports on the firewall is usually the only way to get the job done. This method, called port forwarding to gain access to LAN-sided resources offers hackers something interesting to investigate. When a network isn’t showing anything all that interesting, the hacker moves on looking for another potential target.

In today’s world where practically everything is connected to the Internet, cyber security is extremely important.  Defending servers, online services, and networks from malicious attacks is a constant battle.

The best defense is to make sure your services are not interesting to hackers. No open ports mean nothing is found during a port scan.

OutagesIO – Remote Access Service

RAS allows admins to remotely access equipment rooms, customer locations, and others, gaining access to routers, firewalls, any device without having to open ports that can be found by scanning the IP.

All that’s needed is one inexpensive OutagesIO hardware agent installed and running on the LAN where remote access is required  After that, devices to be accessed are configured through the OutagesIO dashboard and each can be accessed using one click.

Enter the private LAN IP address of the device, the port and the public IP that is allowed to access. No need to open ports on the firewall. To access the remote device, log into OutagesIO, enable the RAS service, pick the device to access, and the hardware agent will establish a secure encrypted link that can be clicked on from the dashboard.

If you already own one of our yellow 100Mbps agents, simply click on the Available packages link within the app to add RAS.

OutagesIO goes beyond monitoring Internet services and providers

The default function of the OutagesIO service is to monitor the Internet connection for problems and reliability and to alert the right people when one or any number of locations are no longer communicating, experiencing disconnections, outages, or low bandwidth, and other problems. Historical details show trends including when most of the problems are and much more.

Enable the security scan and OutagesIO will continuously monitor the network where an agent is installed and send an alert if unauthorized firewall ports suddenly open. Best of all, our RAS option gives admins access to the remote network without opening any ports.

We even offer an optional environment sensor where alerts can be sent when temperature, humidity, pressure, light, sound and even vibration fluctuations occur within the admins set range.

Responsive and reactive solution

The reality of networking is that mistakes can be and are made. An accidentally misconfigured or allowed port could land the network on Shodan for anyone to find and start testing.

By enabling the OutagesIO security scan, IT personnel will quickly know if locations are showing ports they should not or are no longer communicating, requiring immediate attention. If a router or firewall is ever compromised, an admin can log into their OutagesIO dashboard to quickly regain control of any device on a remote network.

If you are an ISP, MSP or IT support company that could use RAS and Internet monitoring, please check our www.mspsensors.com site for more information.

To learn more about OutagesIO Internet monitoring, please visit our top page.

Watch a quick video clip on how easy RAS is to use

In this example, we access a remote solar manager interface to monitor/configure the system.

NOTE: Since this video was made, we have added the ability to add/edit/remove profiles. Profiles are links to various devices on the remote LAN that can be reached by simply clicking on the link.

Profiles can be active or inactive and all active profiles will become available when RAS is in ‘Connected’ status.

OutagesIO remote monitoring and management tools. All in a 2″ box!

Overview map shows all locations being monitored with statuses and alerts.
Quickly shows locations experiencing problems on one dedicated monitor or large screen TV.

Add environment sensing with your Internet monitoring. Monitor temperature, humidity, ambient light, barometric pressure, sound, air quality, vibration and get alerts when limits are reached. Use to know quickly about environment changes at remote equipment rooms, cabinets, field sensing equipment and others.

Video introduction to OutagesIO and why it was built by an ISP / MSP owner

intro video to outagesio.com