How 411 Locals keeps remote workers connected with outagesio.com

How 411 Locals keeps remote workers connected with outagesio.com

How 411 Locals keeps remote workers connected with OutagesIOWe wanted to hear how other businesses are using OutagesIO to monitor their Internet connections, so we reached out to Ray Champagne, Senior IT Director of 411 Locals, a digital advertising agency based in Nevada that started in 2007.  They specialize in local search engine optimization (SEO), web design, and online marketing solutions...

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Monitor Internet connectivity and environmental conditions

Monitor Internet connectivity and environmental conditions

Environmental monitoring Alerts before things get critical When working with remote locations. Getting quick alerts to environment changes or loss of Internet communications can be critical when managing remote connected equipment rooms, cabinets, field sensing equipment and others. The default function of outagesio.com is monitoring the Internet connection and alerting IT when one or more...

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Secure access without opening ports or port forwarding

Secure access without opening ports or port forwarding

What can't be seen, can't be hacked Port forwarding exposes the network We all know that opening firewall ports for remote access to network resources catches the attention of hackers that are scanning for open ports day in and out. For this reason, OutagesIO offers an encrypted, secure method of gaining access to remote networks and anything in the server rack without having to open ports on...

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Internet connectivity issues makes telehealth harder

Internet connectivity issues makes telehealth harder

Telehealth, remote patient monitoring and associated health devices all require reliable Internet connectivity both at patient locations and the office. The Internet has been down at our hospice office and in-patient unit all weekend. It's frustrating because we have a shared connection with another of our facilities, so it's hard to know exactly where the problem is occurring. Is it at our...

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Internet slowdown or outage proof for your ISP tech support

Internet slowdown or outage proof for your ISP tech support

We love it when our outagesio.com customers share their success stories. Nancy sent this one in to us recently: “I am a 75 year-old housewife, but I did work as a network administrator before retiring 18 years ago. Believe me, NOTHING in technology stays the same for 18 years, so I know very little about systems and networks today, and most every outage detector I found was way too complicated...

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Is your company website down or is it the Internet?

Is your company website down or is it the Internet?

Avoiding the Internet blame game If your company offers online services, it's almost a given your customers will think your business is having issues before blaming their own slow Internet connections. outagesio.com shows where the problems are happening, whether it's their internal network, with their provider, or beyond their provider. Best of all, outagesio.com is free to use, for as long as...

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Do You Offer VoIP, IT Support, Content Services?

Do You Offer VoIP, IT Support, Content Services?

When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems are and taking care of them quickly, your customer will always trust that you are on top of things as you should be. Find problems...

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Municipal Broadband Projects

Municipal Broadband Projects

Maybe all the talk about net neutrality means opportunities Let’s be honest, the main factor behind eliminating net neutrality is pure greed and control. Internet Service Providers (ISP) like any other business, sometimes prefer not to invest in better infrastructure until they either absolutely have to such as seeing a competitive reason for doing so or when there are simply too many...

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Eliminate Most Panicked Customer Support Calls

Eliminate Most Panicked Customer Support Calls

In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need to be assessed quickly in order to keep customer confidence. If your business handles customer premise managed services such as...

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ISP could SEE my outages thanks to outagesio.com

We have a great ISP, Cable Systems of Nevada. They're very small serving only our community in southern Utah (SunRiver retirement community in St George) and one community in southeast Nevada.They are very responsive, but they have been having their own problems for a couple of months with intermittent outages of an unknown source. Consequently our many outages were ascribed to their problems....

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The Internet is down and it’s not my fault

The Internet is down and it’s not my fault

outagesio.com eliminates hours of frustrating calls to providers support line, gives consumers and IT support proof of what is happening with services during and after problems. PRESCOTT, AZ – How many times can you reboot a router before you give up in frustration? That's the question Mike Paradis, outagesio.com creator, asked himself a few years ago. Despite paying for an expensive business...

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