Organization: For IT Support, ISP, MSP, Schools, Employers, Enterprise
Monitor any number of locations, Internet services and providers for support and accountability.
Finds and tracks connection issues with alerts. Minimizes frustration and downtime. Saves time and money supporting customer locations, equipment rooms, alarm and telehealth systems. Helps when supporting remote employees, students and more.
For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board and others). Optional hardware agent available.
Enterprise, multi-location benefits
- Two minute software or optional hardware install.
- Near real time map highlights all locations experiencing issues.
- Monitor one or thousands of Internet-connected locations and devices.
- Reduces support calls and truck rolls saving time and money.
- Optional environment sensor and encrypted remote access to LANs.
- Tracks historical service details for each location.
- Provides details of Internet interruptions, lost productivity.
- Earn more by adding OutagesIO a value-added service for your customers.
- Offers proof of Internet outages and network slowdowns you can share with your provider or social media.
Standard Organization Features:
OutagesIO reports are easy to understand with quick overviews and detailed views that help most find and solve Internet issues. When you sign up as an Organization, you automatically get phone support along with email. We are happy to spend what ever time we need with a designated person that can show the rest of your team how the features work.
Dynamic DNS (DDNS)
OutagesIO includes free DDNS (Dynamic DNS) which can be enabled for any agent.
Team members need not remember changing IP’s because a convenient URL is placed in each agent dashboard when DDNS is enabled and the agent is in Active status.
Automatic speed testing
If enabled, agents can automatically run speed testing based on various conditions. When the agent detects a slowdown based on latency and a short occasional speed test, it triggers a full speed test. Results are shown in each agent dashboard and the average speed for each location is shown in the agents list.
Included with our Hardware Agent:
Connect a camera
OutagesIO hardware agents allow a compatible (UVC) webcam to be connected.
Access credentials, resolution and other settings are provided in the canemra settings page and a convenient access link is placed in the dashboard.
Private DNS server
OutagesIO hardware agents come with a DNS server built in. Use it for redundancy or for DNS privacy. Useful in cases where DNS profiling may be required, especially in light of net neutrality.
Easily avoid provider DNS and large well known publicly available DNS services.
OutagesIO hardware agents can be used to monitor wired or wireless Internet services such as LTE 4G/5G.
Enabling wireless monitoring is as simple as entering a few fields in the wireless section of the dashboard and the network will automatically switch to wireless or wired.
Alerts, Notifications, Historical data:
Enable security scan
Organization reports come with a security scan option. OutagesIO will continuously check the location where the agent is installed and your team member should an unauthorized port open. This option can be used to monitor the reachability of any Internet-connected device too.
Team members can enable, disable or customize alerts and notifications for each location. Flexible notifications allow various options and combinations that suit each locations requirements. Notifications can be email, dashboard alerts, and optional SMS.
Historical / trends
Internet downtime can be very costly in terms of time, money and business losses.
Accountability is the number one reason that OutagesIO was founded. No more mystery outages or finger pointing. Hard facts are shown for each location monitored.
Special options that work with our hardware agent:
Environment Sensors with alerts
An optional environment sensor can be added to OutagesIO hardware agents. Sensor enabled agents can run sensors only or they can run sensors and Internet monitoring simultaneously along with all other features.
The sensor monitors temperature, humidity, light, barometric pressure, sound, air quality, vibration and even seismic activity at the location it is installed at. Each metric can be set to alert someone if an upper or a lower level has been reached.
For example, if temperatures go below or higher than a set range or if humidity becomes too high, alerts can be sent. Notifications can be via email, dashboard only and SMS.
Learn more about our combined environment and Internet monitoring solution here.
Remote Access Service (RAS)
OutagesIO offers a Remote Access Service (RAS) that gives members secure, encrypted direct access to devices on the LAN without having to open firewall ports. If there is nothing interesting for hackers to see, they will move on to another potential target.
RAS is the perfect way to give admins direct access to configuration screens, firewalls, even remote desktops (RDP) at remote customer networks, unmanned equipment rooms, cabinets and countless other situations.
Mix hardware and software
Windows and Linux Internet outage monitoring
Our software runs on Windows 7, 8 and 10, Centos 7, 8, Debian 7, Ubuntu, ARM like Raspberry, Tinker Board and others.
Download an agent while at the customer location or pre-order hardware agents, the choice is always yours depending on the requirement.
Always on monitoring
Optional hardware agent
No server available? Our agents use little power, are self updating, on the job 24/7, never missing a thing. Each has a built in DNS server for redundancy and privacy.
Can be used to monitor wired or wireless including LTE, 4G and 5G services.
For IT Professionals
Instantly shows Internet problems at any number of Internet-connected locations and alerts the right people. Was a whole business park down, an entire street, a section of the city? Was it one provider, more than one? You’ll know before the calls start coming in saving time, money and reputation.